Telur88 Terms & Conditions – Complete Guide to Using the Malaysia Platform

To register and use the telur88 platform, you must meet all of the following eligibility requirements without exception:

• Age 18 years and above at the time of registration. telur88 strictly prohibits any use of the platform by underage individuals.
• Is an individual with the legal capacity to enter into a binding contractual agreement.
• Is not on any exclusion list maintained by any relevant authority.
• Providing accurate, truthful, and complete information during registration. Submitting false information is a serious offence that may result in account termination without any refund.
• Holds a valid Malaysian bank account or e-wallet in your own name for deposit and withdrawal purposes.

By registering, you also confirm that online gambling is not prohibited under the laws applicable to you based on your location, and that you are solely responsible for complying with all relevant local laws.

Each individual is only permitted to hold one (1) account at telur88 at any one time. Holding more than one account — whether by the same individual, another person within the same household, or using the same device — is prohibited. Should duplicate accounts be detected, telur88 reserves the right to:

• Closing all associated accounts without notice;
• Voiding all bonuses, credits, and winnings associated with the account;
• Refunding the original balance (the original deposit only, excluding bonuses or winnings), subject to verification;
• Reporting incidents to the relevant authorities where appropriate.

You are solely responsible for maintaining the confidentiality of your password and account login details. Please ensure you:

• Use a strong password (minimum 8 characters, combining uppercase letters, lowercase letters, numbers, and symbols);
• Not sharing your login credentials with any other party;
• Log out of your account once you have finished using the platform, especially on shared devices;
• Report any unauthorised access to your account to the telur88 support team immediately.

Telur88 accepts deposits in Malaysian Ringgit (MYR) only, via the designated Malaysian payment methods. Accepted payment methods are:

• Local e-wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant transfer: DuitNow, FPX
• Online banking: Maybank2u, CIMB Clicks, and other major Malaysian banks

The terms and conditions relating to deposits are as follows:

• Deposit minimum: RM 10 per transaction. The maximum deposit amount is subject to the limits set by your chosen payment method.
• All deposits must be made using a payment method registered in the same member's name. Deposits from third parties are strictly prohibited.
• Deposits are typically credited to your account within 30 seconds to 5 minutes, depending on the payment method used.
• If a deposit has not been credited within 30 minutes, please contact telur88 customer support with proof of your transaction.
• Telur88 does not charge any processing fees for deposits; however, third-party payment institutions may impose their own charges.

Telur88 members may request a withdrawal at any time, subject to the following conditions:

• The member's account has completed the required identity verification (KYC) process;
• No ongoing breach of Terms & Conditions currently under investigation;
• All rollover requirements for active bonuses have been fully met;
• Minimum withdrawal: RM 50 per transaction;
• Withdrawals may only be made to the same payment method used for the deposit (same source of funds principle).

Withdrawal processing times are as follows:

• E-wallet (TNG, GrabPay, DuitNow): Within 5–30 minutes for verified accounts;
• FPX / Online Banking: 1–3 business days;
• First withdrawal: May take longer due to the initial KYC verification process.

Telur88 reserves the right to request additional documents — including a copy of your IC, bank statement, or proof of e-wallet ownership — before approving a withdrawal. Withdrawal requests that cannot be verified within 7 days will be automatically cancelled and the balance returned to the player's account.

All bonuses, free credits, and promotions offered by telur88 are subject to the specific conditions stated in each promotion's terms. The general conditions applicable to all bonuses are:

• Every promotion has its own rollover (turnover) requirements which must be met before any winnings derived from that bonus may be withdrawn;
• Bonuses may only be claimed by eligible members — one bonus per promotion, per member, per household, per device, and per IP address;
• Telur88 reserves the right to void bonuses and related winnings where there is evidence of abuse or fraudulent activity;
• Bonuses have a set validity period. Any unused bonus will automatically expire once the validity period ends;
• If you make a withdrawal before the rollover requirements are met, telur88 reserves the right to deduct the bonus value (and any associated winnings) from your withdrawal amount;
• Betting exchange, lay betting, and hedging strategies using bonuses are strictly prohibited;
• Telur88 reserves the right to modify or withdraw any bonus or promotion at any time without prior notice.

All games available on the telur88 platform — including slots, Live Casino, blackjack, roulette, baccarat, table games, and virtual sports — are subject to their respective game-specific rules as displayed within the game interface.

• All game outcomes are final. Any result issued by the system or a dealer is conclusive and may not be disputed unless there is clear evidence of a technical error;
• In the event of a technical disruption or disconnection during gameplay, the outcome will be determined based on telur88's system records, which shall be considered final;
• The use of automated software (bots), scripts, or any tools that assist in making gameplay decisions automatically is strictly prohibited;
• Collusion between players to cheat or manipulate game outcomes is a serious violation;
• All RNG (Random Number Generator) games on telur88 use independently certified random number generators to ensure the fairness of every outcome;
• The minimum and maximum bet limits for each game are displayed within the respective game interface.

Telur88 genuinely cares about the well-being of our members. We are committed to responsible gambling practices and provide a range of tools to help you stay in control:

• Deposit limit: Members may set daily, weekly, or monthly deposit limits through their account settings;
• Loss limit: Set a maximum loss limit for any given period;
• Play time limit: Set a daily gaming time limit to prevent excessive play;
• Voluntary self-exclusion: Members may apply for a temporary account suspension ranging from 24 hours to 30 days;
• Permanent self-exclusion: Members who feel they have a gambling problem may apply for a permanent self-exclusion, which cannot be reversed.

Gambling should be for entertainment only. Never gamble with money you cannot afford to lose, and never chase your losses. If you or someone you know is struggling with a gambling problem, please seek help immediately. For more information, visit the Responsible Gaming us.

Telur88 uses 256-bit SSL encryption technology to protect all members' personal and financial data. The collection, processing, and storage of your personal data is carried out in accordance with the telur88 Privacy Policy, which forms part of this agreement.

By registering with telur88, you grant us permission to:

• Collecting and processing your personal information for identity verification and KYC compliance purposes;
• Retaining records of your transactions and gaming activity for legal compliance purposes;
• Sending platform-related communications, including promotional information and system updates (you may unsubscribe at any time).

For detailed information on how we handle your data, please refer to our Privacy Policy us.

To the extent permitted by law, telur88 shall not be held liable for:

• Any financial losses incurred from playing on the telur88 platform, whether under normal circumstances or due to technical errors;
• Service disruptions, downtime, or delays resulting from system maintenance, technical issues, or circumstances beyond our control;
• Losses incurred as a result of using the platform on an unstable internet connection;
• Any act or omission by third parties, including game providers, banks, or e-wallet providers;
• Indirect, consequential, special, or punitive damages arising from the use of our platform.

Telur88's maximum liability under any circumstances shall not exceed the total amount you have deposited within the 30 days prior to the claim.

Telur88 reserves the right to suspend or close any member's account at any time, with or without prior notice, for reasons including but not limited to:

• Breach of any provision of these Terms & Conditions;
• Fraud, match manipulation, or any unlawful activity;
• Submitting false registration information or fraudulent identity verification;
• Owning or using more than one account;
• Account inactivity exceeding 12 consecutive months;
• Requests by law enforcement authorities.

Members who wish to voluntarily close their account may do so by contacting telur88 customer support. Any remaining cash balance (excluding bonuses) will be returned to the member upon completion of the verification process, subject to the stated conditions.

If you have a complaint or dispute relating to the telur88 platform, please follow the procedure below:

1. Step 1 – Contact Customer Support: Submit your complaint to the telur88 support team via live chat or email at support@telur88.biz by including full details such as your account ID, the date and time of the incident, and any relevant supporting evidence.
2. Step 2 – Internal Investigation: Our team will investigate the complaint within 5 business days and will get back to you with a decision or any further information required.
3. Step 3 – Escalation: If you are not satisfied with the outcome of the initial investigation, you may request a management review within 14 days of the initial decision.

Telur88 is committed to resolving all complaints in a fair, transparent, and timely manner. Any resolution reached is final and binding on both parties.

Telur88 reserves the right to modify, add to, or amend any part of these Terms & Conditions at any time without prior notice. Changes take effect immediately upon being published on the website.

It is your responsibility to review these Terms & Conditions periodically. Continued use of the telur88 platform after any changes are published will be deemed your acceptance of and agreement to the updated Terms & Conditions.

These Terms & Conditions are governed by applicable laws, and members agree to submit to the exclusive jurisdiction of the relevant courts for any disputes arising from or in connection with this agreement.